Julie Pham explains the rethinking of what respect means to each of us individually - and why conflicts occur. It’s about turning the lens of curiosity inwards and - really - understanding what we need to feel validated.

How do we manage the fine balance and not cross the line to make the other person uncomfortable? Lisa Partridge, founder of SIXCOMMS training consultancy and podcast host, shares her experiences where others’ curiosity have not landed well - and gives some tips to help the whole journey of communication better. She believes that curiosity with genuine connection make the best partnership - and also shares practical advice when you face contentious conversations.